Privacy Policy

Last Updated: July 2024

Welcome to Ember & Ivory! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [website URL].

1. Information We Collect

• Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
• Non-Personal Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, device type, and browsing behavior.

2. How We Use Your Information

• To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling.
• To Communicate with You: We may use your contact information to send you order updates, promotional materials, and other communications related to our products and services.
• To Improve Our Website: Non-personal information helps us analyze and improve the performance and functionality of our website.
• To Comply with Legal Obligations: We may use or disclose your information to comply with legal requirements or protect our rights and interests.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and other safeguards. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, and marketing activities. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a court order or subpoena.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

6. Your Choices

• Access and Update: You can access and update your personal information by contacting us at [email address].
• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or contacting us directly.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email address].

Thank you for trusting Ember & Ivory with your personal information.